Refunds and Returns Policy

At Bradford Fire Apparatus, we strive to ensure customer satisfaction. Please review our return policy below for details on eligibility and processing.

Electronics, Tools, & Accessories

• Return Window: Items may be returned within 30 days of purchase if they are unopened and in their original condition.
• Refund: A full refund will be issued, excluding shipping costs.
• Warranty: Covered under the manufacturer’s warranty.

Used Equipment

• Condition: Sold as-is, with no warranty.
• Returns: Evaluated on a case-by-case basis. Please contact us before initiating a return request.

Refund Processing

• Refunds are processed within 5-7 business days after we receive and inspect the returned item(s).

How to Initiate a Return

• Phone: Call us at (618) 559-9145
• Email: Contact bradfordfireapp@gmail.com

For any questions or concerns, please reach out before purchasing to ensure clarity on our policies.